Privacy Policy

Effective date: 12/12/2025

This Privacy Policy describes how CountyTaxSaver.com (“Company”, “we”, “our”, “us”) collects, uses, and protects your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

1.1. Information You Provide Directly

We may collect information that you provide, including:

• Contact details, such as your name, email address, and phone number;
• Property information, such as your property index number (PIN), address, county, and ownership status;
• Documents you upload (for example: ID, utility bills, tax bills, property records, or proof of residence);
• Account or profile information, if our service offers user accounts;
• Any other information you choose to provide in forms, support emails, or messages.

1.2. Payment Information

We use third-party payment processors, such as Stripe, to handle payments. When you make a purchase, your payment card details are processed directly by the payment processor. We do not store your full credit card number on our servers.

We may receive limited payment-related information from Stripe or similar providers, such as the last four digits of your card, card type, transaction ID, and payment status, which we use for recordkeeping and customer support.

1.3. Information from Public Sources

For the purpose of estimating property tax savings and checking exemption eligibility, we may obtain information from public records or county websites, including property characteristics, assessed values, and tax history.

1.4. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, such as:

• IP address;
• Browser type and version;
• Device and operating system;
• Pages you view and the time spent on them;
• Referring/exit pages;
• Date and time of your visit.

We may use cookies, pixels, and similar technologies to help us understand how the site is used and to improve our services.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and improving our homestead and property tax-related services;
• Reviewing your potential eligibility for exemptions or refunds;
• Generating reports and estimates for you based on public data and your inputs;
• Processing your payments and sending transaction confirmations;
• Communicating with you regarding your order, documents, or questions;
• Responding to your support requests or inquiries;
• Maintaining and improving the security and performance of our website;
• Complying with legal, regulatory, or tax obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate the website, host our systems, send emails, or analyze usage (for example, hosting companies, email delivery services, or analytics providers);
• Payment processors such as Stripe, for payment processing and fraud prevention;
• County offices or government agencies, if part of the service is to prepare or help submit information related to your property tax exemption or correction;
• Professional advisors, such as lawyers or accountants, when necessary for our business or to comply with legal obligations;
• Authorities or law enforcement, if required by law or to protect our rights, property, or the safety of our users or others.

We require service providers with access to personal information to safeguard it and to use it only for the purpose of providing services to us.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Remember your preferences and settings;
• Understand how visitors use our website;
• Improve site performance and user experience;
• Support security and fraud prevention.

You can usually configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function properly.

5. Data Security

We use commercially reasonable security measures to protect the information we collect, including encryption in transit (such as HTTPS) and appropriate access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe the security of your data has been compromised, please contact us immediately at support@countytaxsaver.com.

6. Data Retention

We retain your personal information for as long as reasonably necessary to:

• Provide services you have requested;
• Maintain business and tax records;
• Resolve disputes and enforce our agreements;
• Comply with applicable laws and regulations.

We may anonymize or aggregate data so that it no longer identifies you and use that information indefinitely without further notice to you.

7. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information, subject to legal or contractual obligations;
• Limit or object to certain types of processing;
• Request a copy of certain information in a portable format.

To exercise any of these rights (if applicable in your jurisdiction), please contact us at support@countytaxsaver.com. We may need to verify your identity before fulfilling your request.

8. Children’s Privacy

Our website and services are intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Websites

Our website may contain links to third-party sites that we do not control. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of any linked sites. We encourage you to review the privacy policies of those websites when you visit them.

10. International Users

CountyTaxSaver.com is primarily intended for users in the United States, and our data processing activities are based in the United States. If you access the website from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States or other countries that may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective date” at the top of this page. Any changes become effective when we post the revised Policy on this page. Your continued use of the website or services after changes are posted signifies your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@countytaxsaver.com
Address: [Insert Business Address Here]

This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You may wish to consult with an attorney to ensure this Policy meets your specific legal obligations.